Agency Services Support

SBG Agency Services will assist you with the following regarding contracting and appointments, licensing, inforce policy administration, and commission requests.

Click below for online contracting for Life, LTC, DI, and Annuities:



Insurance Carrier Appointments (see box at right)

Getting appointed with an insurance carrier is the first step in processing a new business application. SBG will help facilitate the appointment process and will assist you along the way by:

  • Providing you with insurance company appointment forms
  • Answering questions about how to complete the forms or requirements
  • Tracking and advising you of appointment status
  • Confirming your writing agent contract codes and effective dates
  • Processing agent of record changes for inforce policies (most carriers require you to be appointed before processing an AOR)


Note: Annuity appointment paperwork, contracting and product training, and state specific training must be completed before an application is written or signed. State specific suitability trainings are listed on each state’s DOI website. There are no exceptions.


State Insurance Licensing & LTC Continuing Education

Your Broker Dealer or firm will continue to be your source of assistance with state insurance department licensing, licensing renewals, securities registrations and continuing education requirements. However, below are some additional resources that will be helpful in understanding these requirements:



Inforce Policy Service Administration

SBG will help you with the facilitation of general policy service requests, such as:

Service Requests:

  • Beneficiary change requests
  • Address changes
  • Surrender requests
  • Ownership changes
  • EFT changes/additions
  • Premium payment questions
  • Requests for annual statements
  • General policy questions

Underwritten Policy Change Requests:

    SBG Agency Services will also assist you with the following policy change requests that require underwriting services:

  • Reinstatements
  • Non-contractual term conversions
  • Face amount increases
  • Benefit option additions
  • Rate class reconsideration



Commissions Service Inquiries

SBG will audit commissions to ensure you receive proper and accurate payment.

Appointments for Life, LTC & DI Sales

(For Annuity sales, see Note on the left)

Just-In-Time Appointment Policy

Most of our insurance company partners practice a “just-in-time” appointment policy in the majority of states, which means they will simply hold the appointment request for new business. As a result the original packet may become “stale-dated”, which will require new signed forms.

With few exceptions, contracting can be submitted concurrent with a new business application. Only those states that require a pre-appointment (PA, MT) will be submitted to the carrier without an imminent application.

Already Appointed?

Contact SBG Agency Services to confirm your active appointment and learn your writing rep code for a particular company.  Note:  if you were appointed with a company through a different servicing agency, you will need a new writing rep code aligned through SBG.

Request New Appointment

Contact SBG Agency Services to request a new company appointment, or to add a state or line of authority to an existing appointment.  Forms packets are sent to you via email and can be faxed back to 763-522.6251.